Single Point of Access
Big Picture Medical provides a digital infrastructure solution for Single Point of Access that streamlines referrals, triage, and patient flow, reducing admin workload, providing faster access to care, and giving teams real-time visibility across the care journey.
- Digital front door: A single entry point consolidating all referrals into one unified worklist
- Triage and routing: Algorithm-driven prioritization to route patients to the right follow-up step
- Patient comms & data capture: Onboarding letters and questionnaires, reminders, updates, and waiting well support
- Shared clinician view: Real-time visibility of demand, status, and next actions across teams
- EHR integration: Integration with EHRs such as EMIS and SystmOne
Weight Management
Big Picture Medical provides a digital infrastructure solution that creates a Single Point of Access for weight management services – consolidating referrals into one unified worklist, capturing data in the community, automating triage with clinical algorithms, and routing patients to the right intervention.
The solution is live in NHS deployment and meets OPIP funding criteria for digital infrastructure innovation.
Click to learn more
Weight management services struggle with fragmented, manual processes: hundreds of referrals arrive monthly from GPs, community teams, each requiring manual review and routing to digital programmes, specialist clinics, GLP-1 medications, or bariatric surgery. With obesity affecting 26.5% of adults in England and costing the NHS £6 billion annually, services cannot afford delays or misrouted patients.
Without a unified system, teams chase information across emails and spreadsheets, leading to slow triage, inconsistent decisions, and limited visibility into demand.
What It Does
- Referrals & Onboarding - Consolidates all referrals into one digital front door with a unified worklist. Integrates with GP EHRs. Captures baseline information digitally in the community so referrals arrive complete, structured, and triage-ready.
- Triaging - Algorithm-guided triage with clinical oversight routes patients to the right service first time, with automated hand-offs reducing manual admin.
- Operations - Single live worklist with status, priority, and next actions gives teams real-time visibility of demand and flow to manage backlogs.
- Patient Comms - Patient communication with reminders, onboarding questionnaire for data capture, and "waiting well" resources while patients are in the queue.
Impact
Significantly reduced administrative workload, faster access to care, shrinking waiting lists, and measurable cost savings through decreased admin time and avoidable interventions, with real-time data evidencing improvements in outcomes and performance.
ADHD & Autism
Big Picture Medical provides a digital infrastructure solution that creates a Single Point of Access for ADHD and Autism services – consolidating referrals into one unified worklist, enabling structured triage with clinical oversight for patient prioritisation, coordinating patient communications, and routing patients to the right intervention while reducing reliance on expensive Right to Choose providers.
The solution is live in NHS deployment and aligns with NHS England’s ADHD Taskforce recommendations for “a single, accessible entry point” and the NHS 10 Year Health Plan to digitise services and provide integrated solutions.
Click to learn more
ADHD and Autism services across the UK face a severe pressure: waiting lists have grown to extreme lengths with some patients waiting up to 8 years for assessment. Services struggle with fragmented, manual processes and expensive reliance on Right to Choose providers. Referrals arrive through disconnected channels - emails, paper forms, phone calls - requiring manual triage to NHS services, or RTC providers, with no standardised approach.
With limited end-to-end visibility and no single pathway owner, commissioners and services cannot see where patients are stuck, which areas have the greatest backlogs, or track outcomes consistently. Without a unified system, patients are lost in the system, deteriorate while waiting without support, and services remain locked in costly, reactive mode.
What It Does
- Referrals & Onboarding - Consolidates all referrals into one digital front door with a unified worklist. Captures baseline information digitally in the community so referrals arrive complete, structured, and triage-ready.
- Triaging - Integrated screening tools or algorithm-guided triage with clinical oversight routes patients to the right service first time - NHS assessment, waiting-well support, or RTC where needed - with automated hand-offs reducing manual admin.
- Operations - Single live worklist with status, priority, and next actions gives teams real-time visibility of demand and flow to manage backlogs.
- Patient Comms - Patient communication with reminders, onboarding questionnaire for data capture, and "waiting well" resources while patients are in the queue.
Impact
Faster access to care and support, shrinking waiting lists, and significantly reduced Right to Choose spend through optimized NHS capacity and decreased administrative workload. Real-time data evidences improvements in outcomes and performance, with measurable cost savings.
Contact us for more information, private demonstration, or with any questions you may have.
Acknowledgement
Big Picture Medical acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
© 2025 All rights reserved